At The Ali Mart, we are committed to delivering your favorite tech and fashion essentials swiftly and securely. Our shipping policy ensures a smooth and hassle-free shopping experience for our valued customers worldwide.

Worldwide Shipping

We proudly offer global shipping so that customers from all around the world can enjoy our high-quality AirPods, smartwatches, shoes, and sneakers. No matter where you are, we’ll get your order to you as quickly as possible.

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.

  • Shipping Time: Delivery times vary based on your location:

    • USA & Canada: 7-14 business days

    • Europe: 7-14 business days

    • Asia & Middle East: 10-20 business days

    • Australia & New Zealand: 10-20 business days

    • Other International Locations: 15-30 business days

  • Tracking: Once your order is shipped, you will receive a tracking number via email.

14-Day Money-Back Guarantee

We stand by the quality of our products! If you are not 100% satisfied with your purchase, you can return the item within 14 days of delivery for a full refund or exchange.

  • The item must be unused, in original packaging, and in resellable condition.

  • Refunds are processed within 5-7 business days after we receive the returned product.

  • Customers are responsible for return shipping fees unless the item is defective or incorrect.

To initiate a return, please contact us at support@thealimart.com.

Online Support 24/7

We prioritize customer satisfaction and are here to assist you anytime!

  • Have questions about your order?

  • Need help with product selection?

  • Want to track your shipment?

Our dedicated customer support team is available 24/7 to assist you via email at support@thealimart.com or through our live chat feature on the website.

Additional Notes

  • Customs, duties, and taxes (if applicable) are the buyer’s responsibility.

  • If an order is delayed due to unforeseen circumstances (e.g., natural disasters, customs clearance), we will notify you as soon as possible.

We appreciate your trust in The Ali Mart and look forward to serving you with the best shopping experience!